Customer Service Management Lead
4 weeks ago
We are seeking a highly skilled Customer Service Management / Pest Control Call Center Supervisor to join our team at Rowland Pest Management, Inc.
This is a full-time position that requires excellent communication skills, leadership abilities, and a passion for delivering exceptional customer service.
As a Customer Service Management / Pest Control Call Center Supervisor, you will be responsible for leading a team of customer service representatives, ensuring that our customers receive a positive experience when they call in, and maintaining a high call booking rate.
You will also be responsible for coaching your team on proper phone communications, handling customer and prospect interactions, and overseeing the office to ensure leads are booked and the schedule is full.
This is a critical role in our pest management company, and we are looking for someone who is driven, focused, and committed to providing excellent customer service.
Key Responsibilities- Lead a team of customer service representatives
- Ensure customers receive a positive experience when they call in
- Maintain a high call booking rate
- Coach team on proper phone communications
- Handle customer and prospect interactions
- Oversee the office to ensure leads are booked and the schedule is full
- Call center or office management experience
- Proficiency with technology
If you have the skills and experience we are looking for, we would be happy to have you join our team at Rowland Pest Management, Inc.
-
Customer Service Manager
4 weeks ago
New Smyrna Beach, Florida, United States Rowland Pest Management, Inc. Full timeJob OverviewRowland Pest Management, Inc. is seeking a highly skilled Customer Service Manager to oversee our customer service representatives and manage our office in the New Smyrna Beach area. This full-time position comes with a competitive salary of $50,000-$65,000/year and a range of benefits.As a key member of our team, you will be responsible for...
-
Pest Control Customer Service Representative
4 weeks ago
New Smyrna Beach, Florida, United States Rowland Pest Management, Inc. Full timeAbout UsAt Rowland Pest Management, Inc., we pride ourselves on providing exceptional customer service and effective pest control solutions to our clients. Our team is dedicated to delivering high-quality service and ensuring customer satisfaction.Job DescriptionWe are seeking a highly skilled and customer-focused Pest Control Customer Service Representative...
-
Service Team Lead
4 weeks ago
New Smyrna Beach, Florida, United States New Smyrna Chrysler Jeep Dodge Ram Full timeService Team LeadAt New Smyrna Chrysler, Jeep, Dodge and Ram, we are seeking a highly skilled Service Team Lead to join our top-notch Service Department. As a key member of our team, you will be responsible for overseeing service orders and ensuring a smooth flow of work in our Drive Lane. Your primary goal will be to provide prompt, courteous, and effective...
-
Customer Service Representative
4 weeks ago
New Smyrna Beach, Florida, United States Walmart Full timeJob Summary: As a Sales Associate at Walmart, you will be responsible for providing excellent customer service and ensuring a positive shopping experience for our customers. Your duties will include reviewing customer orders, locating and selecting merchandise on the sales floor, and ensuring customer orders are filled accurately.Key Responsibilities:Review...
-
Customer Service Lead
4 weeks ago
Panama City Beach, Florida, United States Burlington Full timeCustomer Service Lead RoleAs a Customer Service Lead at Burlington, you will be responsible for: Directing cashier coverage and customer flow at the front of lines to ensure efficient service. Assisting the management team in communicating promotions and company updates. Monitoring and validating returns, exchanges, check authorizations, voids, and other...
-
Customer Service Lead
3 weeks ago
Boynton Beach, Florida, United States Burlington Full time**Customer Service Lead Job Overview:**As a Customer Service Lead at Burlington, you will be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional service. You will lead by example, approaching your work with Burlington's philosophy and company core values in mind.**Key...
-
Customer Service Representative
4 weeks ago
New Smyrna Beach, Florida, United States Kangaroo Express Full timeAbout the Role:Kangaroo Express is seeking a skilled Retail Customer Service Rep to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, operating the register, and maintaining a clean and organized store environment.Key Responsibilities: Greet customers and provide a welcoming experience Run...
-
Customer Service Representative
4 weeks ago
New Smyrna Beach, Florida, United States State Farm Insurance Full timeJob Summary: As a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service and support. Your primary duties will include assisting customers with inquiries, complaints, and policy changes, as well as providing accurate and timely information regarding insurance products and services.Key...
-
Customer Service Representative
4 weeks ago
New Smyrna Beach, Florida, United States Winn-Dixie Full timeCustomer Service Role at Winn-DixieAs a valued member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. Key responsibilities include greeting and assisting customers, addressing customer issues, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
4 weeks ago
New Smyrna Beach, Florida, United States Winn-Dixie Full timeAs a Customer Service Associate at Winn-Dixie, you will be responsible for providing exceptional customer service by greeting, assisting, and thanking customers in a prompt, courteous, and friendly manner. Key responsibilities include stocking front end products, performing cashier duties, and addressing customer issues to full satisfaction. This role is...
-
Customer Service Representative
4 weeks ago
New Smyrna Beach, Florida, United States Circle K Stores, Inc. Full timeStore : 1801 State Rd 44, New Smyrna Beach, Florida 32168 Availability - Shift/Days Full time Evenings - Overnight Shift Customer Service Representative We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. If you have a passion for delivering exceptional customer service and working in...
-
Customer Service Liaison
1 month ago
New Smyrna Beach, Florida, United States Davis Bros. Full timeJob OverviewAt Davis Bros., we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our clients receive top-notch support and service.Our company has been a trusted name in Central Florida for over 65 years, providing high-quality heating and air conditioning equipment and...
-
Service Operations Manager
1 month ago
New Smyrna Beach, Florida, United States New Smyrna Chrysler Jeep Dodge Ram Full timeJob OverviewAs a key member of the New Smyrna Chrysler, Jeep, Dodge and Ram Service Department, the Service Advisor will play a vital role in ensuring exceptional customer experiences. This role requires a unique blend of technical knowledge, communication skills, and business acumen.Key ResponsibilitiesOversee the service order process, ensuring seamless...
-
Customer Service Representative
4 weeks ago
New Smyrna Beach, Florida, United States New Smyrna Beach Chevrolet Full timeJob DescriptionWe are seeking a highly skilled Receptionist to join our team at New Smyrna Beach Chevrolet. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.Responsibilities:* Answer dealership phones, greet and receive prospects and customers* Direct customers to the...
-
Service Advisor
4 weeks ago
New Smyrna Beach, Florida, United States New Smyrna Beach Chevrolet Full timeJob DescriptionWe are seeking a highly motivated and organized Service Advisor to join our team at New Smyrna Beach Chevrolet. As a key member of our service department, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients.Key Responsibilities:Oversee service orders and flow of the Drive Lane...
-
Customer Service Lead
4 weeks ago
West Palm Beach, Florida, United States Burlington Full timeAs a Customer Service Lead at Burlington, you will be responsible for leading day-to-day customer service initiatives and inspiring associates to provide exceptional customer service. You will lead by example, approaching your work with Burlington's philosophy and company core values in mind. Your customer-first focus will drive improvement of friendliness,...
-
Customer Service Lead
4 weeks ago
Panama City Beach, Florida, United States Burlington Full timeOverview:As a Customer Service Lead at Burlington, you will be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer service. You will lead by example, approaching your work with Burlington's philosophy and company core values in mind.Key Responsibilities:Model company core values...
-
Customer Service Team Lead
4 weeks ago
Ponte Vedra Beach, Florida, United States Domino's Pizza LLC Full timeAbout the RoleWe are seeking a highly motivated and experienced Assistant Manager to join our team at Domino's Pizza LLC. As a key member of our management team, you will be responsible for ensuring the smooth operation of our store, including managing staff, maintaining high standards of customer service, and driving sales growth.Key ResponsibilitiesManage...
-
Customer Service Representative
4 weeks ago
New Smyrna Beach, Florida, United States Walmart Full timeKey Responsibilities: Walk up to 5 miles each day while fulfilling online customer orders.Benefits: Ensure customer orders are filled accurately.Requirements: Smile, greet, and thank customers with a positive attitude.About the Role:As a Sales Associate at Walmart, you will be part of the General Merchandise team, dispensing customer orders quickly and...
-
Customer Service Team Lead
4 weeks ago
Fernandina Beach, Florida, United States Circle K Full timeAs a Lead Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. You will also provide training assistance to new Customer Service Representatives and perform shift supervision. Additionally, you will be responsible for completing all...