Member Team Lead

3 weeks ago


Round Rock, Texas, United States Walmart Full time

Job Summary

As a Member Team Lead at Walmart, you will be responsible for overseeing the member service area, ensuring that members receive exceptional service and support. This role involves leading a team of associates, providing guidance and training, and ensuring that all member service standards are met.

Key Responsibilities

Lead a team of associates to provide exceptional member service
Train and develop associates to meet member service standards
Ensure that all member service areas are clean and organized
Resolve member complaints and issues in a timely and professional manner
Collaborate with other departments to ensure seamless member service

Requirements

6 months retail experience, including operating front-end equipment and customer service experience
Must be 18 years of age or older

Preferred Qualifications

Supervising experience, including hiring, evaluating, mentoring, developing, and managing the workload of others

About Walmart

Walmart is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Benefits

At Walmart, we offer competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet. These include health benefits, financial benefits, paid time off benefits, and more. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

Additional Compensation

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Education Benefits

Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Hourly Wage Range

The hourly wage range for this position is $21.00 to $29.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Location

130 Sundance Pkwy Ste 300, Round Rock, TX 78681-7935, United States of America


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