Head of Leisure Sales

Join Hawks Cay Resort, a premier destination in the hospitality industry, as we seek a dynamic and results-oriented Director of Leisure Sales. This role is designed for a passionate individual who possesses a clear vision and the drive to execute it effectively. The ideal candidate will thrive in a fast-paced, empowering environment that encourages innovative thinking and creativity.

This is a remote position, with a preference for candidates located in the US-Eastern region, ensuring accessibility for travel to our esteemed resorts.

Key Responsibilities:

• Engage with travel specialists in the Luxury and Leisure sectors to promote Hawks Cay Resort and its sister properties as the top choices for discerning travelers.
• Generate business through retail travel agencies, tour operators, online travel platforms, and consortia markets for our distinguished resorts.
• Enhance market share in the Leisure and Luxury Transient segments through proactive sales efforts, including regular outreach, client entertainment, and participation in industry events.
• Develop and maintain strong relationships with existing accounts while actively seeking new group sales opportunities to surpass revenue targets.

Job Duties:

• Proactively solicit new and existing accounts through various channels, including phone outreach and in-person meetings.
• Welcome and engage VIP clients from travel specialists.
• Participate actively in Luxury industry associations to expand professional networks.
• Implement strategies to boost suite and upgrade room sales.
• Conduct site visits for Luxury Leisure clients to showcase our offerings.
• Maximize revenue by effectively communicating the full range of services and amenities available at the resort.
• Ensure comprehensive documentation of customer interactions and coordinate with various departments to deliver exceptional service.
• Prepare and deliver persuasive sales presentations to potential clients.
• Organize client entertainment and prepare relevant materials to support business development efforts.
• Communicate clearly with all hotel departments to maintain high service standards.
• Engage in daily business reviews and participate in training and sales meetings as required.
• Attend trade shows and community events to foster market growth.
• Stay informed about competitive offerings and key customers in the market.
• Demonstrate self-motivation and accountability in a remote work setting.
• Fulfill any additional duties as assigned.
• Consistently exceed established revenue and solicitation goals.

• Bachelor's degree preferred.
• Proven experience in the Leisure Sales sector of the hospitality industry.
• Experience working in a remote environment.
• Established relationships within the Luxury Leisure Travel community.
• 2-5 years of sales experience in hotels, TMCs, or consortia focused on the Luxury Leisure segment.
• Strong verbal and written communication skills; proficiency in English is required.
• Proficient in Microsoft Office Suite and other relevant software.
• Advanced sales skills with the ability to analyze market trends and develop actionable strategies.
• Ability to prioritize tasks, plan effectively, and delegate responsibilities as needed.
• Team-oriented mindset with a willingness to contribute to collective goals.
• Professional demeanor suitable for the luxury market.
• Capacity to work efficiently under pressure and meet deadlines.
• Embody our core values of Teamwork, Respect, Integrity, Creativity, Excellence, and Passion.