Customer Service Representative

4 days ago


Flowery Branch, Georgia, United States Chris Leming - State Farm Agent Full time
Overview
Chris Leming - State Farm Agent is seeking a highly motivated and detail-oriented professional to join their team as an Agent's Assistant. This role offers excellent income and growth potential in a fast-paced environment.

Salary and Benefits
The hourly pay plus commission/bonus structure provides a competitive compensation package. In addition, employees receive paid time off (vacation and personal/sick days) and valuable experience. As an Agent Team Member, you will also have opportunities for advancement within the agency.

Job Description
This position involves establishing customer relationships and providing prompt, accurate, and friendly customer service. The successful candidate will use a customer-focused approach to educate customers about insurance options and follow up with them as needed. Key responsibilities include:
  • Responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Using a needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive comprehensive training and support to help you excel in this role.

Requirements
To be successful in this position, you should possess excellent communication skills, both written and verbal. You should also be self-motivated, detail-oriented, proactive in problem solving, dedicated to customer service, and able to multi-task. A Property and Casualty license is required, but you will have the opportunity to obtain it. This position is ideal for individuals who thrive in a dynamic environment and are passionate about delivering exceptional customer experiences.

Why Choose Us?
At Chris Leming - State Farm Agent, we offer a supportive and collaborative work environment that fosters growth and development. Our agents are independent contractors who hire their own employees, so you will have the opportunity to work directly with the decision-maker. We believe in empowering our employees to succeed and provide the resources they need to excel in their roles.

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