Account Specialist

1 week ago


Chicago, Illinois, United States Aon Full time
About the Role

We are seeking a highly organized and meticulous individual to join our team as an Account Specialist. As a key member of our Commercial Risk team, you will be responsible for assisting Account Executives and Associate Account Executives on assigned accounts, managing key processes that serve clients, and undertaking client-facing and internal activities related to these processes.

Key Responsibilities
  • Assist in managing client relationships and ensuring timely and accurate delivery of services.
  • Perform submission assembly/creation, facilitate the flow of information between clients and account team members, and handle client open items lists and ad-hoc requests.
  • Gather and analyze data, draft stewardship reports, and create convincing presentations tailored to the needs of the audience.
  • Support the renewal process, draft quote comparisons, and follow up on binders, policies, and endorsements.
  • Collaborate with Aon Client Services (ACS) to ensure efficient performance of key processes and high-quality client deliverables.
  • Primary point of contact with Premium Accounting on client billing matters.
  • Handle routine and sophisticated coverage inquiries and endorsement requests, and serve as key client liaison for various items.
  • Monitor and follow up on invoice generation, fee agreements, receivables, and collections, and address and resolve problems.
  • May provide guidance and mentoring to less senior account specialists and delegate work to support staff and ACS where applicable.
Requirements
  • High school diploma or equivalent required; Associates degree preferred.
  • Previous commercial insurance experience preferred.
  • Property & Casualty brokers license preferred, or to be obtained within 120 days of start date.
About Aon

Aon is a global professional services firm that helps clients make better decisions and achieve their goals. We are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. At Aon, you will have the opportunity to work with the best, own your potential, and value one another.

We offer a comprehensive package of benefits for full-time and regular part-time colleagues, including a 401(k) savings plan, employee stock purchase plan, medical, dental, and vision insurance, paid time off, and more. We also encourage a diverse workforce and offer a variety of working style solutions to support your wellbeing and work/life balance.

Aon is proud to be an equal opportunity workplace and welcomes applications from all. We provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process, and to perform essential job functions once onboard.



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