Children's Healthcare Support Specialist

1 day ago


Greenville, South Carolina, United States Cleveland Children's Clinic Full time

Job Summary

The Children's Healthcare Support Specialist at Cleveland Children's Clinic in Greenville, Mississippi is a full-time role that focuses on delivering exceptional patient care and support. This position requires strong communication and organizational skills to ensure timely and efficient patient flow.

About the Role

This specialist will be responsible for greeting patients and their families upon arrival, verifying patient information, scheduling appointments, and providing excellent customer service. The ideal candidate will have a passion for working with children and families, strong attention to detail, and the ability to multitask in a fast-paced environment.

Compensation & Benefits

We offer a competitive salary of approximately $45,000 - $55,000 per year, depending on experience, plus benefits including medical, dental, and vision insurance, paid time off, and retirement savings options.

Responsibilities

  • Greet and check-in patients and their families upon arrival
  • Verify patient information, including insurance details and personal information
  • Schedule and confirm appointments using electronic systems
  • Provide excellent customer service and address patient inquiries or concerns
  • Maintain accurate and up-to-date patient records
  • Process insurance claims and collect payments from patients
  • Collaborate with medical staff to ensure timely patient flow
  • Perform administrative tasks such as filing, scanning, and data entry

Requirements

  • Associate's or bachelor's degree preferred
  • Prior experience in customer service or healthcare setting preferred
  • Excellent communication and interpersonal skills
  • Strong attention to detail and ability to multitask
  • Proficient in using electronic systems and Microsoft Office

EEOC Statement

Cleveland Children's Clinic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other status protected by applicable law.



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