Affordable Housing Support Specialist

5 days ago


Nashville, Tennessee, United States Elmington Full time
Job Description

We are seeking a skilled Affordable Housing Support Specialist to join our team at Elmington. This role plays a pivotal part in the success of our customers, focusing on supporting those in Affordable Housing. As an Affordable Housing Support Specialist, you will assist customers with product inquiries, comments, and concerns specific to affordable housing needs.


Main Responsibilities:

  • Provide first-line support to customers through phone, email, and tutorials.
  • Collaborate with the Sales team to support product demonstrations for potential clients.
  • Assist in the implementation of new clients in the Affordable Housing sector.
  • Work closely with the Product team to gather customer feedback and suggest improvements related to affordable housing.

About You:

  • You have 5+ years' experience in Affordable Housing, with direct on-site property management experience required.
  • You possess strong multitasking abilities, patience, and resilience when handling complex or challenging cases.
  • You can present information effectively to diverse audiences and remain calm under pressure.

Compensation:

The estimated annual salary for this position is $**$85,000-$100,000** based on industry standards and location.


At Elmington, we offer a dynamic work environment where you will be challenged to achieve more and identify innovative solutions to complex problems. If you believe in yourself, enjoy a challenge, and appreciate working with exceptional people, we encourage you to apply.



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