Affordable Housing Solutions Expert

3 weeks ago


Nashville, Tennessee, United States Elmington Full time
Job Overview

In this dynamic role, you will serve as the primary point of contact for Affordable Housing-related needs at Elmington, a pioneering property management software technology company based in Nashville, TN. As an Affordable Housing Solutions Expert, your mission will be to support customers with product inquiries, comments, and concerns specific to affordable housing needs.

Key Responsibilities
  • Build and foster strong relationships with customers and key internal and external stakeholders, serving as the primary point of contact for Affordable Housing-related needs.
  • Provide first-line support to customers through phone, email, and tutorials, addressing questions and troubleshooting issues.
  • Collaborate with the Sales team to support product demonstrations for potential clients, highlighting features and benefits specific to Affordable Housing.
Requirements

To succeed in this role, you will need:

  • 5+ years' experience in Affordable Housing, with direct on-site property management experience required.
  • Bachelor's degree or comparable experience preferred.
  • Strong multitasking abilities.
  • Patience and resilience when handling complex or challenging cases.
  • Ability to present information effectively to diverse audiences and remain calm under pressure.

Estimated Salary: $60,000 - $80,000 per year, depending on experience.



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