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Memory Care Program Manager
2 months ago
Job Title: Memory Care Program Manager
Job Summary:
Sunrise Senior Living is seeking a skilled Memory Care Program Manager to lead our reminiscence neighborhood. As a key member of our team, you will be responsible for providing overall leadership and management of the program, promoting excellence in resident care, and championing the designated care manager concept throughout the neighborhood.
Responsibilities:
- Plan, organize, develop, and lead the overall operation of the reminiscence neighborhood in accordance with federal, state, and local laws and Sunrise Senior Living standards.
- Champion the all-embracing quality delivery of the Resident Centered model.
- Act as the community champion in reminiscence programming and activities.
- Partner with the Activities and Volunteer Coordinator (AVC) to ensure a variety of appropriate and individualized activities are available throughout the day and evening.
- Design, schedule, and facilitate the reminiscence program incorporating Life Skills and focusing on creating pleasant days.
- Partner with the Resident Care Director (RCD) to ensure that the residents' clinical needs are addressed.
- Review, prior to move-in, the resident's preferences and needs and schedule the Family Meeting to discuss the Resident Profile.
- Facilitate the Individualized Service Plan (ISP)/Individualized Care Plan (ICP) and Daily Assignment Sheet development to ensure excellence in service delivery, safety, hydration, and resident engagement in Life Skills programming.
- Manage the assessment process to determine levels of care and staff.
- Oversee planning for family events and services.
- Exercise some discretion and independent judgment in performing and assessing needs of the residents.
- Partner with the dining service coordinator to ensure meeting individualized resident needs and preferences and participates in the dining experience daily.
- Understand resident changes in condition and take appropriate action including communication to family and physician.
- Review, read, note, and initial Daily Log to document and learn about pertinent information and any resident's physical and behavioral changes.
- Establish a cooperative relationship with the local Alzheimer's Association chapter or other Alzheimer's advisory organization.
- Facilitate network contacts and arrange for speakers from community groups and organizations to provide educational support for families of the residents and serves as the liaison with the community Alzheimer's specialists.
- Ensure monthly family support group meetings are planned and facilitated.
- Partner with RSD ensuring that Sunrise clinical indicators are met and are below established benchmarks in restraint-free environment, weight management, anti-psychotics, and behavior management.
Requirements:
- College degree preferred.
- One (1) year supervisory experience preferred, including experience in dementia care, hiring staff, coaching, counseling, performance management, and daily operations supervision.
- College degree or supervisory/management experience may be required by state/provincial requirements.
- Ability to handle multiple priorities.
- Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests.
- Possess written and verbal skills for effective communication and the ability to facilitate small group presentations.
- Competent in organizational and time management skills.
- Demonstrate good judgment, problem-solving, and decision-making skills.
- Demonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel), and Sunrise applications with the ability to learn new applications.
- Ability to work weekends, evenings, and flexible hours to be available for our customers at peak service delivery days and times.
