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Sales Associate and Customer Service Representative

2 months ago


Gloucester, Massachusetts, United States GPM Investments Full time
Position Overview

Become a vital part of our vibrant team At GPM Investments, we are more than just a retail location; we are a community gathering place where customers discover more than just essentials.

They encounter friendly faces, exceptional service, and an environment that feels welcoming.

As a member of our team, you will be the pulse of our store, ensuring that products are available, beverages are fresh, and our customers leave satisfied.


Why Work With Us:

A Supportive Work Environment:
Join a team that values collaboration and encouragement.

Career Advancement:
We prioritize internal promotions and support your professional aspirations.

Flexible Work Hours:
We recognize the significance of balancing work and personal life.

Paid Leave:
Accumulate time off to unwind and rejuvenate, knowing your contributions are appreciated.

Retirement Planning:
Secure your future with our 401(k) plan, which includes a generous matching contribution.

Weekly Compensation:
Experience the ease and reliability of receiving your paycheck weekly.

Compensation Rate:
$12.00 per hour

Key Responsibilities

Customer Service Excellence:
Be the welcoming presence that greets every customer. Provide assistance, respond to inquiries, and ensure a delightful shopping experience.

Sales Floor Management:
Maintain well-stocked shelves, create attractive displays, and keep the store clean. Your meticulousness will make our store the preferred choice for convenience.

Cash Register Management:
Skillfully operate the cash register, process transactions with a friendly demeanor, and ensure financial accuracy.

Safety Advocate:
Uphold a safe and inviting atmosphere for both customers and team members by following safety protocols.

Collaborative Team Member:
Work alongside your colleagues to ensure seamless operations, always ready to assist where needed.

Store Maintenance Contributor:
Take pride in keeping our store clean and welcoming.

This includes maintaining restrooms, ensuring both the interior and exterior of the store are tidy, emptying trash receptacles, and replenishing window washing supplies.

Your efforts will keep our store looking its best.

Environmental Steward:

Actively engage in maintaining our outdoor space, contributing to a positive environmental impact and enhancing the customer experience.

Qualifications

Age Requirement:

Must be at least 18 years old in certain states; for others, the minimum age is 21.


Availability:
Must be willing to work weekends and holidays, embracing the full scope of retail operations.

Communication Skills:
Proficient in reading, writing, speaking, and understanding English.

Mathematical Skills:
Basic math skills are necessary, including addition, subtraction, multiplication, and division.

Physical Requirements:
Must be able to frequently lift 10 lbs and occasionally lift up to 50 lbs.

Pre-Employment Screening:
Must successfully complete a pre-employment drug screening and undergo a background check.

Friendly and Approachable:
You possess a warm personality and a talent for making others feel at ease.

Detail-Oriented:
You pay attention to the small details that enhance the customer experience.

Dependable and Trustworthy:
You are punctual, reliable, and take pride in your responsibilities.

Adaptable:
You are flexible and ready to tackle various tasks in a fast-paced setting.

Experience is a Plus:
Previous experience in retail or customer service is beneficial but not mandatory. We value on-the-job learning.