Senior Commercial Roofing Product Specialist

16 hours ago


Agawam, Massachusetts, United States Steel Partners LLC Full time
Job Overview

We are seeking a highly skilled and experienced Senior Commercial Roofing Product Specialist to join our team at Steel Partners LLC. This is a fantastic opportunity for someone who has a strong understanding of construction materials and commercial roofing applications.

In this role, you will be responsible for promoting safety as the top priority for all employees. You will also utilize a structured communication process to respond to technical product questions and resolve performance challenges. Additionally, you will support product development and private label customers through testing, enhance the technical product knowledge of the Sales Team, and support New Product Development Innovation (NPDI) in expanding our product lines.

Responsibilities
  • Promote Safety: As a Senior Commercial Roofing Product Specialist, you will promote safety as the top priority for all employees. This includes ensuring that all employees follow safe working practices and protocols.
  • Technical Support: You will utilize a structured communication process to respond to technical product questions and resolve performance challenges. This may involve communicating with customers, sales teams, and other stakeholders to provide technical support and guidance.
  • Product Development: You will support product development and private label customers through testing. This includes conducting quality control checks, identifying areas for improvement, and collaborating with cross-functional teams to develop new products or improve existing ones.
  • Knowledge Sharing: You will enhance the technical product knowledge of the Sales Team by providing training and guidance on commercial roofing products and their applications.
  • NPDI Support: You will support NPDI with product performance data, which involves analyzing data and providing insights to inform product development decisions.
  • Project Management: You will manage field approvals and equipment, as well as manage projects within budget and deadlines.
  • Team Collaboration: You will communicate regularly with the team and manager, develop and execute project plans, and contribute to a team environment.
Requirements
  • Education: A high school diploma or equivalent is required.
  • Experience: 5+ years of technical support experience in construction or commercial construction products is required.
  • Communication Skills: Ability to communicate technical information verbally and in writing is essential.
  • Problem-Solving Skills: Problem-solving and project management skills are necessary for success in this role.
  • Organizational Skills: Strong organizational skills and attention to detail are required.
  • Physical Abilities: Ability to lift up to 35 pounds and walk, stand, and climb is necessary.
  • Software Skills: Proficiency in Microsoft Office products is required.
  • Attitude and Judgment: A positive attitude, good judgment, and excellent time management skills are essential.
Salary

The estimated salary for this position is $85,000 - $110,000 per year, depending on experience and qualifications.

Benefits

Steel Partners LLC offers a competitive benefits package, including health insurance, retirement plan, and paid time off.


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