Dispatch Operations Coordinator

3 days ago


Germantown, Maryland, United States MEGEX Towing and Recovery Full time
Tow Truck Dispatcher Opportunity

We are seeking an experienced Tow Truck Dispatcher to join our team at MEGEX Towing and Recovery. This role requires excellent communication, organizational, and time management skills to ensure seamless delivery of roadside assistance services.

Company Overview

As a leading provider of roadside assistance services, we prioritize customer satisfaction and environmental sustainability through responsible towing practices.

Compensation Package

The successful candidate will receive a competitive based salary, plus commission, paid sick leave, and paid vacation for full-time positions after the first 90 days.

Key Responsibilities
  1. Collect, sort, store, and issue invoices.
  2. Collect payments.
  3. Manage a high volume of phone calls.
  4. Maintain accurate records of customer interactions, processed customer accounts, and filed documents.
  5. Receive and distribute mail, parts, and materials.
  6. Coordinate driver dispatch and monitor certificate, license, registration, permit, and title expiration dates.
Requirements

Must-Haves:

  • Superior verbal and written communication skills.
  • Exceptional organizational and time management abilities.
  • Detail-oriented and organized approach.
  • Proficient in Microsoft Office packages.
  • Understanding of roadside services and practices.


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