Towing and Recovery Assistant

3 weeks ago


Germantown, Maryland, United States MEGEX Towing and Recovery Full time
Towing and Recovery Job Opening

Megex Towing and Recovery is hiring a Dispatcher to manage our daily operations. The ideal candidate will have strong communication, problem-solving, and organizational skills to provide exceptional customer service.

About Us

At Megex Towing and Recovery, our goal is to make the Earth Greener by reducing carbon emissions through environmentally responsible towing practices.

Compensation and Benefits

This role offers a base salary, plus commission, paid sick leave, and paid vacation for full-time positions after 90 days.

Responsibilities
  • Process customer accounts, maintain accurate records, and file documents.
  • Manage customer interactions, resolve issues, and improve customer experience.
  • Co-ordinate vehicle dispatch, monitor maintenance schedules, and handle administrative tasks.
  • Review and update policies and procedures as needed.
Requirements

Necessary Skills:

  • Excellent communication, problem-solving, and organizational abilities.
  • Strong Microsoft Office skills.
  • Ability to work in a fast-paced environment.
  • Commitment to delivering exceptional customer service.


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