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Housekeeping Associate

2 months ago

Seattle Washington, United States Hotel Max Full time
About Us

At Hotel Max, we prioritize our employees and strive to create a supportive and inclusive work environment that fosters growth, development, and well-being. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and relationships. We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.

Job Summary

The Room Attendant is responsible for cleaning guest rooms and public areas to ensure the hotel's established standards of cleanliness. This role requires attention to detail, speed, and accuracy, as well as the ability to work independently and as part of a team. The ideal candidate will have prior housekeeping experience and excellent communication skills.

Key Responsibilities
  • Clean guest rooms and public areas to ensure a high level of cleanliness and organization
  • Anticipate and respond to guest needs, providing exceptional service at all times
  • Maintain knowledge of hotel services, features, and local attractions to respond to guest inquiries
  • Resolve guest complaints and concerns in a professional and courteous manner
  • Monitor and maintain the cleanliness and organization of assigned work areas
Requirements
  • High school diploma or equivalent preferred
  • Prior hospitality experience preferred
  • At least one year of prior housekeeping experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work a flexible schedule, including evenings, weekends, and holidays