Parking Services Associate
1 day ago
**About Us**
At SP Plus Corporation, we're driven by our promise to make every moment matter for a world on the go. Our team understands that time is scarce, so we're intentional about putting ourselves in the shoes of those we serve.
We prioritize each and every moment, recognizing that the time colleagues, clients, and customers invest in us must always matter.
Come pave the way with us, a company driven by its three core values: Ingenuity, Diversity, and Integrity.
A Cashier at SP Plus will create an efficient, stress-free, and enjoyable experience for each customer.
This includes receiving payment from customers for parking services and facilitating the flow of traffic through the facility by performing the following duties:
- Fantastic opportunities for career growth.
- A knowledgeable, high-achieving, experienced team.
- Learning opportunities through our internal training program, SP+ University.
- PayActiv - On-demand pay for the money you have already earned.
- A diverse company that cares about inclusion, innovation, the environment, and more.
For qualifying positions:
- 401(k) Match Program.*
- Health Insurance, Vision, and Dental.*
- Short-Term and Long-term Disability.*
- Life Insurance.*
**Responsibilities**
- Treat each customer with respect and kindness, ensuring each interaction delivers on the SP+ Promise.
- Responsible for being at work every scheduled day, on time and in uniform, and ready to assist customers.
- Counts bank of revenue at beginning of shift to ensure starting total is correct.
- Collects cash and/or validations and maintains security of cash.
- Makes change and issues receipts or tickets to customer for each transaction.
- Computes or re-computes bill from ticket showing amount due per customer.
- Operates cash register after time calculation (manually or by machine), calculates cost or transaction and displays cost of customer transaction on cash register.
- Quotes prices for parking services for which money is received upon customer receipt.
- Gives directions to city locations and assists customers, ensuring they get where they are going easily and efficiently.
- Completes lost ticket forms when original tickets cannot be located.
- Resolves customer complaints quickly and efficiently, asking a supervisor for assistance when needed.
- Answers telephone in a prompt and courteous manner.
- Maintains cleanliness of booth and picks up trash in the surrounding area.
- Conducts timely checks to see if a proper inventory of necessary work aids and supplies are located in booth.
- Verifies log of shift transactions against bank of revenue on hand.
- Compiles bank of collected revenue during the day once a predetermined amount of money has been collected.
- Record amounts received, cars in/out of facility, cars left in a facility (if applicable) while preparing shift report of transactions.
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