Senior Application Support Lead

2 weeks ago


Somerville, Massachusetts, United States firstPRO, Inc Full time
Senior Application Support Engineer

At firstPRO, Inc, we are seeking a highly skilled Senior Application Support Engineer to lead our technical support team. The ideal candidate will have a strong background in technical support, leadership experience, and excellent communication skills.

Key Responsibilities:

  • Lead a team of Application Support Engineers, ensuring timely resolution of technical issues and adherence to SLAs.
  • Collaborate with cross-functional teams to resolve complex issues and enhance product offerings.
  • Act as an escalation point for critical issues and oversee on-call support.
  • Provide technical support, triage issues, and analyze logs for root cause analysis.
  • Manage software upgrades, system configurations, and client migrations.

Qualifications:

  • 5+ years of experience in technical support, with a preference for the financial services industry.
  • Proven leadership experience in technical roles.
  • Proficient in Microsoft Windows, FIX protocol, networking (TCP/IP), and SQL.
  • Strong communication skills and ability to perform under pressure.


  • Somerville, Massachusetts, United States firstPRO, Inc Full time

    Senior Application Support EngineerfirstPRO, Inc is seeking a highly skilled Senior Application Support Engineer to join our team in Somerville, MA. This is a direct hire role with a flexible schedule, requiring onsite presence 1-2 days per week.The Senior Application Support Engineer will play a critical role in supporting customer-facing operations by...


  • Somerville, Massachusetts, United States firstPRO, Inc Full time

    Senior Application Support EngineerFirstPRO, Inc is seeking a highly skilled Senior Application Support Engineer to join our team in Somerville, MA. This role will focus on leading a small team of Application Support Engineers, providing guidance, training, and performance management.Key Responsibilities:Lead and mentor a small team of Application Support...


  • Somerville, Massachusetts, United States firstPRO, Inc Full time

    Senior Application Support EngineerAt firstPRO, Inc, we are seeking a highly skilled Senior Application Support Engineer to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients, ensuring their applications are running smoothly and efficiently.Key Responsibilities:Lead and...


  • Somerville, Massachusetts, United States Guardian Angel Senior Services Full time

    Senior Caregiver OpportunityWe are seeking a compassionate and skilled caregiver to provide personalized support to our senior clients in the comfort of their own homes. As a caregiver with Guardian Angel Senior Services, you will have the opportunity to make a meaningful difference in the lives of our clients and their families.Responsibilities:Assist...


  • Somerville, Massachusetts, United States Guardian Angel Senior Services Full time

    Make a Difference in the Lives of Senior CitizensGuardian Angel Senior Services is seeking a compassionate and dedicated caregiver to provide support and care to senior citizens in their own homes. As a direct support professional, you will have the opportunity to make a meaningful impact in the lives of our clients and their families.Key...


  • Somerville, Massachusetts, United States Guardian Angel Senior Services Full time

    Make a Difference in the Lives of Senior CitizensAre you passionate about providing compassionate care and support to senior citizens in their own homes? Do you want to work for a home care agency that genuinely cares about its employees and clients? We have an exciting opportunity for you!As a direct support professional with Guardian Angel Senior Services,...


  • Somerville, Massachusetts, United States Guardian Angel Senior Services Full time

    Job OpportunityWe are seeking a dedicated and compassionate caregiver to provide support and care to senior citizens in their own homes. As a caregiver with Guardian Angel Senior Services, you will have the opportunity to make a meaningful difference in the lives of our clients.Key Responsibilities:Provide hands-on support and care to senior citizens in...


  • Somerville, Massachusetts, United States Guardian Angel Senior Services Full time

    Job OpportunityWe are seeking a compassionate and dedicated caregiver to provide support and care to senior citizens in their own homes. As a caregiver with Guardian Angel Senior Services, you will have the opportunity to make a meaningful difference in the lives of our clients.Key Responsibilities:Provide hands-on support to senior citizens in their homes,...


  • Somerville, Massachusetts, United States Guardian Angel Senior Services Full time

    Job OpportunityWe are seeking a compassionate and dedicated caregiver to provide support and care to senior citizens in their own homes. As a caregiver with Guardian Angel Senior Services, you will have the opportunity to make a meaningful difference in the lives of our clients.Key Responsibilities:Provide hands-on support to senior citizens in their daily...


  • Somerville, Massachusetts, United States Guardian Angel Senior Services Full time

    Job OpportunityWe are seeking a dedicated and compassionate caregiver to provide support and care to senior citizens in their own homes. As a caregiver with Guardian Angel Senior Services, you will have the opportunity to make a meaningful difference in the lives of our clients.Key Responsibilities:Provide hands-on support to senior citizens in their homes,...

  • Senior Caregiver

    20 hours ago


    Somerville, Massachusetts, United States Guardian Angel Senior Services Full time

    Unlock a Rewarding Career in Senior CareWe are seeking a compassionate and skilled caregiver to provide personalized support to our senior clients in their homes. As a caregiver, you will play a vital role in enhancing their quality of life, promoting independence, and ensuring their safety and well-being.Key Responsibilities:Assist clients with daily living...


  • Somerville, Massachusetts, United States Guardian Angel Senior Services Full time

    Job OpportunityGuardian Angel Senior Services is seeking a dedicated and compassionate caregiver to provide support and care to senior citizens in their own homes.Key Responsibilities:Provide hands-on support to clients with daily living activities, including bathing, grooming, and transferring.Maintain a safe and clean work environment by following...


  • Somerville, Massachusetts, United States Raytheon Full time

    Senior RF Antenna Design EngineerRaytheon is seeking a highly skilled Senior RF Antenna Design Engineer to lead the development of cutting-edge antenna technology. This individual will be responsible for driving innovation and shaping the future of antenna systems within the company.Key Responsibilities:Develop and implement antenna hardware and...


  • Somerville, Massachusetts, United States Guardian Angel Senior Services Full time

    Job Title: Home Care for Senior Citizen in Your TownWe are seeking a compassionate and skilled caregiver to provide personalized care to our senior clients in their own homes. As a caregiver with Guardian Angel Senior Services, you will have the opportunity to make a meaningful difference in the lives of our clients and their families.Responsibilities:Assist...


  • Somerville, Massachusetts, United States Form Energy, Inc. Full time

    Senior Manager, Battery Cell PerformanceForm Energy, Inc. is a pioneering energy technology and manufacturing company that is revolutionizing the way we store energy. We are seeking an experienced Senior Manager, Battery Cell Performance to lead our team in Somerville, MA and drive the development of our iron-air battery cell technology.About the RoleWe are...


  • Somerville, Massachusetts, United States Mass General Brigham Full time

    Senior Nursing Director Opportunity at Mass General BrighamMass General Brigham is seeking a highly skilled and experienced Senior Nursing Director to lead our Perioperative and Procedural Care Units. As a key member of our nursing leadership team, you will be responsible for overseeing the delivery of high-quality patient care, managing staff, and driving...


  • Somerville, Massachusetts, United States Massachusetts General Hospital Full time

    Job Title: Senior Biostatistician/Research AssociateMassachusetts General Hospital is seeking a highly skilled Senior Biostatistician/Research Associate to join our team at the McCance Center for Brain Health. As a key member of our Clinical Trials Unit, you will be responsible for designing and analyzing clinical trials, as well as developing and...


  • Somerville, Massachusetts, United States Mass General Brigham Full time

    Job Title: Senior Registered NurseMass General Brigham is seeking a highly skilled and experienced Registered Nurse (RN) to join our team as an Operating Room Senior. This is a unique opportunity to work in a fast-paced and dynamic environment, providing exceptional patient care and contributing to the success of our organization.Job Summary:The Senior...


  • Somerville, Massachusetts, United States Mass General Brigham Full time

    Job Title: Senior Surgical Pathology CoordinatorMass General Brigham is seeking a highly skilled and experienced Senior Surgical Pathology Coordinator to join our team. As a key member of our laboratory operations team, you will be responsible for providing advanced-level support to our surgical pathology service.Key Responsibilities:Coordinate and manage...


  • Somerville, Massachusetts, United States PSG Global Solutions Full time

    Senior Property ManagerWe are seeking a highly skilled and experienced Senior Property Manager to join our team at PSG Global Solutions. As a Senior Property Manager, you will be responsible for managing multiple properties, ensuring superior services for our residents, staff, and owners.Key Responsibilities:Manage all aspects of property operations,...