Business Analyst
3 weeks ago
About the Role:
Innova Solutions is seeking a highly skilled and motivated Personal Banker to join our team. As a Personal Banker, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Provides complex analytics and reporting services to improve and automate client processing systems.
- Manages moderate to complex external client issues and advises other organizational units/teams to ensure timely delivery of service or resolution of issues.
- Participates in product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high-value transactions.
- Solves complex problems based on an understanding and knowledge of the system and integrates in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients.
- Provides support to lower-level client processing roles and may be responsible for allocating and checking work of other team members.
- May be responsible for specific supervisory review, training, and approval actions.
Requirements:
- Bachelor's degree or the equivalent combination of education and experience is required.
- 5-7 years of total work experience is preferred.
- Experience in brokerage processing is preferred.
About Innova Solutions:
Innova Solutions is a leading provider of technology and business transformation solutions. We employ approximately 50,000 professionals worldwide and report an annual revenue approaching $3 Billion. We are committed to delivering exceptional service and support to our clients and are seeking a highly skilled and motivated Personal Banker to join our team.
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