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Bakery Department Trainer

1 month ago

Madison, Wisconsin, United States Whole Foods Market Full time
Job Summary

We are seeking a highly skilled and motivated Team Trainer to join our Bakery Department at Whole Foods Market. As a Team Trainer, you will play a critical role in supporting the high engagement, productivity, and retention of new members by organizing and delivering quality training on their home team.

Key Responsibilities
  • Ensure new and ongoing store and team training programs are successfully delivered and completed.
  • Work within training deadlines and goals.
  • Coordinate with team leaders and the store trainer to schedule new member training during their first four shifts.
  • Coordinate with new members, team leadership, and the store trainer on the timely completion of new member connections, regularly communicating status toward completion.
  • Facilitate team-specific operational training for team members, including team operational learning pathways and team-specific program rollouts.
  • Attend team trainer meetings, as scheduled.
  • Act as a role model for constant food safety, sanitation procedures, and occupational safety.
  • Train all team members on customer service standards and look for opportunities to provide timely feedback.
  • Train all team members on new products, their differentiation, sales tactics, and department placement.
  • Consistently practice and model proper care, use, and maintenance of all team equipment and PPE.
  • Complete the team trainer operational learning pathway, team trainer certification, and other assigned training.
  • Familiarize themselves with the store training roles handbook and maintain engagement with all communication platforms.
  • Organize, track, report, and maintain accurate training records using Whole Foods Market's learning systems.
Requirements
  • 6 months of Whole Foods Market experience (or equivalent retail training experience).
  • Ability to lift 50 pounds.
  • In an 8-hour workday: standing/walking 6-8 hours.
  • Hand use: single grasping, fine manipulation pushing, and pulling.
  • Work requires the following motions: bending, twisting, squatting, and reaching.
  • Exposure to FDA-approved cleaning chemicals.
  • Exposure to temperatures: less than 32 degrees Fahrenheit (freezers), 32-40 degrees Fahrenheit (refrigerators), greater than 90 degrees Fahrenheit.
  • Ability to work in wet and/or cold environments.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.