Telecommunication Operations Coordinator

19 hours ago


West Chester, Pennsylvania, United States Penn Medicine Full time
Penn Medicine Opportunity

We are seeking a skilled Telecommunication Operations Coordinator to join our team at Penn Medicine.

Job Summary:

This role is responsible for providing exceptional customer service to patients, visitors, and staff by handling incoming calls, operating paging systems, and assisting with emergency procedures.

Key Responsibilities:

  • Process all incoming calls in a polite and articulate manner
  • Operate paging systems for authorized personnel
  • Monitor multiple alarms and utilize an electronic directory database
  • Assist callers with inquiries and provide information as needed

Requirements:

  • High school diploma or equivalent required
  • 2+ years of customer service experience
  • Ability to work in a fast-paced environment

Compensation and Benefits:

The estimated salary for this role is $40,000 - $55,000 per year, depending on experience. We offer a comprehensive benefits package, including health insurance, retirement savings, and paid time off.



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