Lending Operations Specialist

5 days ago


Hammond, Louisiana, United States Regional Federal Credit Union Full time
Job Summary

We are seeking an experienced Lending Operations Specialist to join our team at Regional Federal Credit Union. As a key member of our lending department, you will be responsible for supporting the credit union's member loan services and operations.

About Us

Regional Federal Credit Union is a leading provider of banking products and services in Northwest Indiana. We are committed to providing exceptional service to our members and are looking for talented individuals to help us achieve our goals.

Job Description
  • Loan Documentation: Prepare, assemble, and verify accuracy of loan documentation for consumer, home equity, and business loan closings.
  • Loan Applications: Assist teammates and/or members with the loan application process, ensuring completeness of information and gathering required application, financial, and background information.
  • Application Processing: Process and submit loan applications for underwriting review received through all application channels.
  • Customer Service: Provide routine information, answer phone calls, and route calls to appropriate loan team members. Take messages and coordinate follow-through.
  • Administrative Support: Provide administrative assistance to the lending team, including updating loan data in the credit union and 3rd party systems, processing letters, filing, and completing insurance claims.
  • Loan Collateral Releases: Complete loan collateral releases, including mortgage satisfactions, loan payoffs requests, title, and UCC releases.
  • Clerical Duties: Perform a variety of clerical duties requiring knowledge of departmental procedures, including updating tracking systems and other activities.
Requirements
  • Education: High school education or equivalent.
  • Experience: 0-2 years of consumer, home equity, and commercial loan processing experience; 0-2 years of lending support experience.
  • Skillset: Cross-selling and consultative sales experience preferred; bilingual-Spanish speaking preferred.

The estimated salary for this position is $45,000-$60,000 per year, depending on experience. This role requires sitting and standing for extended periods, as well as occasional lifting up to 50 pounds. A strong understanding of departmental procedures and ability to work in a fast-paced environment are essential.



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