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Telecommunications Customer Support Specialist

2 months ago

Sunland Park, New Mexico, United States Paragon Prime Solutions Full time
Customer Service Sales Representative Opportunity

Company Overview: Paragon Prime Solutions is a prominent player in the telecommunications sector, committed to providing outstanding service and innovative solutions tailored to our clients' needs.

Position Overview: We are seeking a dynamic individual to fill the role of Customer Service Sales Representative. This position involves interacting with customers, offering expert guidance on telecommunications products, and promoting our services to enhance overall customer satisfaction.

Key Responsibilities:

  • Interact with customers in a courteous and professional manner
  • Provide knowledgeable assistance regarding telecommunications products and services
  • Conduct engaging product demonstrations and inform customers about product advantages
  • Efficiently address customer inquiries and resolve concerns
  • Stay updated on industry trends to recommend optimal solutions
  • Collaborate with various teams to ensure a cohesive customer experience
  • Achieve and surpass performance targets

Qualifications:

  • High school diploma or equivalent
  • Strong communication and active listening abilities
  • Ability to thrive in a collaborative team environment
  • Proficient troubleshooting and problem-solving skills
  • Dedication to delivering exceptional service

Benefits:

  • Performance-based pay and opportunities for career advancement
  • Comprehensive training provided
  • A vibrant and inclusive workplace culture
If you are passionate about delivering excellent customer service and wish to contribute to a team focused on success, we encourage you to consider this opportunity.