Customer Service Associate

21 hours ago


Germantown, Maryland, United States Giant Food Full time
Job Overview:
Giant Food, a leading grocery retailer in the Baltimore-Washington area, seeks a highly motivated Customer Service Associate to join its team. As a key member of our store staff, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and contributing to the overall success of our operations.

About Giant Food:
Giant Food is committed to being the most trusted and loved local food retailer in our community. With over 2 million weekly customers and annual sales topping $5 billion, we pride ourselves on providing high-quality products, excellent customer service, and a welcoming shopping experience. Our associates are passionate about making a difference in the lives of our customers, and we offer opportunities for career growth and development.

Responsibilities:
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
- Maintain a clean and organized store environment, including stocking shelves, creating displays, and ensuring merchandise is properly rotated and faced
- Assist with processing transactions, answering phone calls, and performing other tasks as needed to support store operations
- Collaborate with fellow associates to achieve sales goals and improve customer satisfaction
- Participate in ongoing training and development to enhance skills and knowledge

Benefits:
- Competitive hourly rate: $17.15/hour
- Opportunities for career growth and advancement within the company
- Comprehensive benefits package, including medical, dental, and vision insurance
- Paid time off and holidays
- Access to employee discounts and perks

Why Work at Giant Food?
We value our employees and strive to create a positive and supportive work environment that allows them to grow and thrive. Our company culture is built on a foundation of respect, teamwork, and continuous improvement. If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding career opportunity, consider joining our team

At Giant Food, we love what we do, and we make it easy for our customers to love it too. We build on our legacy of innovation, quality, and value to keep our top spot in the market and with our customers.

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