Rental Support Specialist

4 days ago


Milford, Pennsylvania, United States Enterprise Mobility Inc Full time
Overview

We are looking for an experienced Rental Support Specialist to join our team at Enterprise Mobility Inc in Matamoras, PA. As a key member of our team, you will be responsible for providing high-level customer service to internal and external customers.

Salary: $16 per hour

Key Responsibilities

The Rental Support Specialist will be responsible for:

  • Providing exceptional customer service by assisting customers and assessing their rental needs in person and over the phone.
  • Managing incoming calls for reservations, rate quotes, general questions, and answers.
  • Processing returns, check-ins, and exit kiosk transactions.
  • Selling optional protection products, upgrades, fuel options, and other additional equipment.
  • Notifying Management of any known vehicle problems and any required vehicle maintenance.
  • Cleaning vehicle interior and exterior by hand or by operating washing equipment when needed.
  • Performing various administrative and basic accounting functions such as research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing.

Benefits:

  • Health, dental, and vision insurance.
  • Paid time off and paid holiday time.
  • Direct deposit.
  • 401k retirement investment plan with company match and profit sharing.
  • Access to Employee Assistance Program.
  • Discounts on renting vehicles.
  • Discounts on purchasing vehicles through Enterprise Car Sales.


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