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Assistant General Manager
2 months ago
Job Summary
We are seeking a highly skilled and experienced Assistant General Manager to join our team at Legends International. As a key member of our operations team, you will be responsible for planning, directing, and managing the day-to-day operations of our venue.
Key Responsibilities
- Assist the General Manager in managing the operational budget and ensuring accurate financial reporting.
- Maintain strong working relationships with clients and business partners by providing leadership and direction for concessions, premium services, and merchandise operations.
- Ensure unit compliance with federal, state, local, and company regulations regarding the sale of alcohol, OSHA, payroll, employment, and EEO guidelines.
- Verify, prepare, and submit reports and monthly projections as required, and ensure effective systems for cash, inventory, and payroll procedures are in place.
- Hire, train, and develop staff for all events, including all staff scheduling.
- Implement our customer service program to ensure excellent customer service.
- Conduct operational staff meetings.
- Responsible for ordering and maintaining correct inventory levels.
- Maintain costs as it pertains to labor and operating supplies, working within budgeted guidelines.
- Develop and maintain alcohol controls.
- Maintain and implement all POS procedures and policies.
- Manage monthly inventory.
- Develop yearly operational budgets.
- Ability to work long hours as business dictates and requires.
- Familiarization with unit financials.
- Perform other related duties, tasks, and responsibilities as required.
Requirements
- Bachelor's degree and a minimum of 3-5 years of management experience in the contract hospitality industry, preferably in retail, foodservice, premium services, and concessions environment for a sports and entertainment venue.
- Excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.
- Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills.
- Customer service oriented with the ability to interact with all levels of management.
- Must be flexible to work extended hours due to business requirements, including late nights, weekends, and holidays.
- Must be able to work in a team environment.
- Knowledge of accounting policy and procedures and POS systems is required.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
Benefits
- Competitive salary, commensurate with experience.
- Generous benefits package, including medical, dental, vision, life, and disability insurance, paid vacation, and 401k plan.
Legends International is an Equal Opportunity Employer