Reliability Engineering Expert

6 days ago


Chicago, Illinois, United States Info Way Solutions Full time
About the Role

We are seeking an experienced Reliability Engineering Expert to join our team at Info Way Solutions. In this role, you will be responsible for ensuring the reliability and availability of our systems and applications.

Key Responsibilities:

• Lead production stability effort by preventing production issues and improving production stability

• Define and enforce Service Level Objectives (SLOs) and Agreements (SLAs), Error Budgets to guarantee system reliability and availability

• Monitor key performance indicators, such as response times, error rates, and uptime to align operational performance with overarching business objectives

• Proactively identify continuous improvement opportunities, such as reducing manual effort, automation of tasks/resolutions, or decreasing production incidents

• Develop and deploy monitoring, metrics, and logging systems, and develop application dashboards

• Ensure near-zero downtime with monitoring and alerting, self-healing automation, and continuous improvement

• Provide reactive, break-fix support and communicate issue/resolution status to project team and management

• Develop subject matter expertise in assigned application domain

Salary: $140,000 per year

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