CyberTec's Reliability Expert
1 week ago
Estimated Salary Range: $60,000 - $64,000 per annum.
We are seeking a skilled Application Reliability Engineer to join our team at CyberTec in Chicago, IL. As a hybrid role, you will have the opportunity to work from home and collaborate with our team in-person.
**Job Description:**
Company Overview:
At CyberTec, we are dedicated to providing top-notch solutions for our clients. Our team is passionate about delivering innovative and reliable applications that meet our clients' needs.
Salary:
The estimated salary range for this position is $60,000 - $64,000 per annum, depending on experience.
Job Responsibilities:
- Gather and analyze metrics from applications as well as various tools available to assist in performance tuning and fault finding by collaborating with functional and product teams to identify and prioritize defects/issues and address application design flaws that impact reliability.
- Drive reliability outcomes via Continuous Improvement, Defect Resolution and Automation.
- Identify performance bottlenecks, product and process improvements, technical debt, feedback on release quality and collaborate with Product teams to implement the solutions and to adhere to standards.
- Active participation in defining Product Roadmap to ensure proper focus on reliability related topics across Product Engineering, Product and Quality Engineering teams while tracking corrective actions and owners.
- Leverage the Product Engineering's six principles: respect, holistic stewardship, quality, continuous learning, reduce toil, and experimentation.
- Collaborate and influence Development, Quality, and Release Engineering teams to optimize reliability outcomes and ensure sustainable systems.
- Participate in system design consulting, best practices for platform management, and optimized capacity planning
- Balance feature development, speed to market, and reliability with well-defined service-level objectives
Required Skills and Qualifications:
- Bachelor's degree in Computer Science, Software Engineering, Information Technology or a related field.
- Minimum of 8 years of work experience in Software Development/Application Support or Infrastructure Engineering roles.
- Experience with application monitoring, troubleshooting and automation.
- Experience in driving root cause analysis, continuous improvement, and automation initiatives at project level.
- Strong understanding of programming languages, databases, operating systems, and network infrastructure.
- Proactive approach to identifying problems, performance bottlenecks, and areas for improvement with a strong understanding of ticket management tools like Service Now.
- Proficiency in tools and technologies such as Java, Kotlin, Salesforce, Workday, Python, Linux, Windows, VM Ware Tanzu, Microsoft Azure and any API/Automation/CI-CD related technologies.
- Excellent communication skills, both written and verbal and ability to work collaboratively with cross-functional teams.
- Candidate should have strong problem-solving and analytical skills, attention to detail and commitment to Continuous Learning.
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