Apparel Team Leader
4 weeks ago
Job Summary:
The Apparel Team Leader is responsible for providing daily direction to associates in one of the departments within the store, including merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities.
Key Responsibilities:
- Supports the Group Sales or Department Manager in achieving departmental sales, gross margin, inventory shrinkage, and payroll goals.
- Provides daily direction to associates within the department.
- Prepares to-do/task lists and executes all merchandising directives.
- Ensures a pleasant and productive shopping experience for all customers.
- Assists in staffing the department with service-oriented associates, participates in interviewing, and makes recommendations for selection.
- Coordinates training and consults with the Group Sales or Department Manager on performance appraisals.
- Prepares weekly work schedules and coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment.
- Resolves customer and associate opportunities with the Group Sales or Department Manager and HR Manager.
- Maintains a high level of personal customer service and achieves better than company average customer service results.
- Remains a product expert through ongoing product knowledge training and conducts product demos to the entire staff.
- Assists in coordinating special events, maintaining pricing and UPC integrity, determining proper assortments, and accuracy of inventory.
- Assists in carrying out supervisory responsibilities, including interviewing, training, planning, assigning, and directing work.
Requirements:
- High School Diploma or equivalent.
- 2-4 years of experience in retail sales.
- Supervisory experience is a plus.
- Ability to calculate figures and amounts, read and analyze reports, and present information effectively.
- Proficiency with PC-based word processing, spreadsheets, data-based management, and electronic point of sale and inventory management systems.
- Demonstrated strong interpersonal skills and ability to establish and maintain effective working relationships.
Travel Requirements: N/A
Physical Requirements: Constantly stand and/or walk during shift, occasionally ascend or descend ladders, stairs, ramps, etc.
Independent Judgment: Performs duties within scope of general company policies, procedures, and objectives, analyzes problems, and uses judgment in adapting broad guidelines to achieve desired results.
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