Customer Experience Specialist

3 weeks ago


Oak Park, Illinois, United States YogaSix - Oak Park Full time

Overview: YogaSix - Oak Park is a leading yoga studio committed to delivering exceptional experiences for our members. We are seeking an Assistant Studio Manager to join our team, responsible for promoting the studio, managing lead generation and sales, and ensuring a positive experience for customers.

Schedule: Minimum 25 hours/week, with up to 30 hours/week possible. Availability required for Monday through Thursday, 3:30 pm to close, and Saturday/Sunday, 6:30 am to 1:30 pm.

Compensation: Hourly rate: $18 - $20, plus monthly sales commission. Opportunities for career growth and professional development in a dynamic work environment.

Key Responsibilities:

  1. Lead Generation and Sales: Qualify and book leads into classes, follow up to sell memberships.

  2. Customer Service: Assist students in class selection, work front desk shifts, greet members and guests.

  3. Studio Operations: Maintain cleanliness, manage equipment, laundry, and inventory.

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