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Nursing Operations Manager
2 months ago
We are seeking a dedicated and experienced Patient Care Supervisor to join our team at Fairview Health Services. As a Patient Care Supervisor, you will play a critical role in leading our Medical Surgical - Hematology Oncology Unit and ensuring the delivery of high-quality patient care.
Key Responsibilities- Leadership and Supervision: Partner with the Manager/Director to supervise and manage day-to-day or shift-to-shift operations, ensuring support of the organization's mission, vision, values, and goals.
- Patient Care Activities: Assist the Manager/Director in planning, managing, coordinating, and evaluating patient care activities, including staffing, resource management, quality and safety, regulatory compliance, and financial management.
- Resource Management: Prioritize assignments to ensure timely, productive, and efficient use of resources, including equipment inventory and supply management within operational budget.
- Quality Improvement: Collaborate with Nursing, Provider leadership, and other team members to implement and evaluate standards of practice, collect and analyze quality data, and use process improvement methodology to ensure delivery of safe and quality patient care.
- Change Management: Assist with department change and act as a change agent in implementing system, procedure, and process changes.
- Patient Care Provision: Demonstrate skills and abilities in provision of patient care, ensuring unit protocols, benchmarks, and hospital procedures are initiated appropriately.
- Quality Improvement Initiatives: Assist the Manager/Director in developing, implementing, monitoring, and evaluating quality improvement initiatives.
- Human Resources Management: Assist the Manager/Director with human resources management to achieve quality service and positive employee relations.
- Compliance and Advocacy: Ensure compliance with organizational policies and procedures, advocate for patient, family, and staff needs, and drive improvement activities that promote patient-centered care and positive customer experience.
- Staff Development: Assist the Manager/Director in ensuring staff compliance in areas of job requirements, education, and clinical competency, and promote a culture of high employee engagement, professional development, nursing education, and research.
- Education: Bachelor's degree in Nursing. If Master's degree is in nursing or healthcare, Bachelor's degree in other area of study will be accepted.
- Experience: Two years of nursing experience, at least one of which in a formal or informal (charge, lead, preceptor) leadership role. Knowledge of patient population served in area of responsibility.
- License/Certification/Registration: Licensed Registered Nurse. Ability to obtain Minnesota nursing license at time of hire. BLS certification.
- Preferred Qualifications: Master's degree in nursing, healthcare administration, business administration, or related field. Three years or more nursing experience preferred. ANCC or AONL Certification.
