Client Service Ambassador

6 days ago


Saint Marys, Ohio, United States H&R Block Full time
About Us

H&R Block is a company that puts people first. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We value diversity and inclusion, making everyone feel like they belong.

We are a dynamic team that thrives on curiosity and creativity. If you're someone who seeks challenges as opportunities and wants to make a meaningful difference, we invite you to join us.

A Typical Day...

As a Client Service Ambassador, you'll be at the forefront of helping others. You will inspire clients to make informed decisions about their lives, careers, and finances, building strong relationships with them each year. Your focus will be on delivering exceptional client experiences now and in the future.

It would be great if you had...
  • a high school diploma or equivalent
  • experience in sales or marketing

What You'll Bring to the Team:
  • answer phones and greet clients in a personalized manner
  • match clients with the best-suited tax professional for their needs
  • schedule clients according to their preferences
  • ensure all client needs are met during service
  • maintain office cleanliness and organization with your colleagues
  • other duties as assigned
Your Expertise:
  • experience working in a fast-paced environment
  • previous experience in customer service
  • ability to multitask
  • strong organizational and time-management skills
  • computer proficiency with Microsoft Office


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