Medical Records Coordinator

5 days ago


Berwyn, Pennsylvania, United States Pennsylvania Medicine Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Records Clerk to join our team at Pennsylvania Medicine. As a Medical Records Clerk, you will play a critical role in maintaining the accuracy and integrity of patient records, ensuring seamless communication between healthcare providers and patients.

Key Responsibilities
  • Scanning and Filing: Prioritize and scan all relevant paper data into the electronic medical record (EMR) system, ensuring timely and accurate processing.
  • Medical Records Requests: Respond to requests and questions related to medical records services in a professional and timely manner, adhering to departmental protocols.
  • Customer Service: Provide exceptional customer service to patients, families, and healthcare providers, addressing inquiries and concerns in a courteous and empathetic manner.
  • Compliance: Maintain compliance with federal, state, and local regulatory standards and requirements, ensuring adherence to Penn Medicine's policies and procedures.
Requirements
  • Education: High school diploma or equivalent, with one year of customer service experience, preferably in a healthcare setting.
  • Training: Successful completion of EMR training courses within 90 days of employment.
About Us

Pennsylvania Medicine is a leading academic medical center dedicated to delivering exceptional patient care, conducting innovative research, and educating future healthcare professionals. We are committed to fostering a culture of excellence, diversity, and inclusion, where employees can grow and thrive in their careers.



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