Sales Support Associate

16 hours ago


Tampa, Florida, United States Architectural Ceramics Inc. Full time

At Architectural Ceramics Inc., we're committed to delivering exceptional products and customer service. As a Sales Support role, you'll play a vital part in our success story.

About the Role

This position is designed to collaborate closely with our sales design team, focusing on recording and closing sales, building customer loyalty, and identifying new opportunities. The Sales Support role is responsible for maintaining the day-to-day operations and visual appeal of our showroom, ultimately contributing to increased sales and business growth.

Key Responsibilities
  • Record and close sales effectively, ensuring timely and accurate documentation.
  • BUILD STRONG CUSTOMER RELATIONSHIPS through excellent communication and presentation skills.
  • Maintain a visually appealing showroom by merchandising and restocking products as needed.
  • Work collaboratively with the sales design team to identify new sales opportunities and implement effective strategies.
  • Provide exceptional customer service, addressing customer inquiries and concerns promptly and professionally.
Requirements
  • PROVEN EXPERIENCE WITH CRM SOFTWARE (SALESFORCE PREFERRED) TO EFFECTIVELY MANAGE SALES DATA AND ANALYZE PERFORMANCE.
  • EXCELLENT MERCHANTING, CUSTOMER SERVICE, AND PRESENTATION SKILLS TO CREATE A POSITIVE CUSTOMER EXPERIENCE.
  • STRONG ABILITY TO BUILD RAPPORT WITH PEOPLE AND ESTABLISH MEANINGFUL RELATIONSHIPS.
  • TYPING SPEED OF AT LEAST 50 WPM TO ENHANCE PRODUCTIVITY.
  • RESOURCEFUL IN MEETING CUSTOMER NEEDS BY OFFERING SOLUTIONS AND PRODUCTS THAT EXCEED EXPECTATIONS.
Salary & Benefits

We offer a competitive salary range of $55,000 - $65,000 per year, depending on experience. Our comprehensive benefits package includes healthcare (medical, prescription drug, and dental insurance), equitable compensation, and a retirement investment plan. We provide a dynamic work environment that balances challenge and reward, with paid holidays and a healthy work-life balance.

All employment offers are contingent upon passing pre-employment drug/alcohol screening and background checks.



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