Optum Patient Care Coordinator

5 days ago


Las Vegas, Nevada, United States Optum Full time
Job Overview

We are seeking an exceptional Associate Patient Care Coordinator to join our team at Optum. In this role, you will play a vital part in supporting our clinical team in delivering high-quality patient care.

About the Job

This is a full-time position (40 hours/week), Monday through Friday, between 8:00am and 4:30pm. You may be required to float to other practices as needed.

Responsibilities
  • Provide top-notch service to all customers
  • Greet patients, check them in and out, ensuring accurate demographics and insurance information
  • Collect co-pays, adhere to cash handling policies
  • Schedule appointments, verify visit type and primary care provider
  • Manage waiting room cleanliness, communicate important information to patients
  • Work with back-office staff for smooth patient flow
  • Resolve service issues, complaints, and refer to management or clinical personnel when necessary
Requirements

To succeed in this role, you should have:

  • High School Diploma/GED or higher
  • BLS certification or obtain within 30 days of hire
  • 1+ years of customer service experience
  • 1+ years of experience in a healthcare setting
  • Intermediate level of proficiency with MS Office
  • Ability to travel 10% of the time with reliable transportation
What We Offer

We provide a competitive base pay, comprehensive benefits package, performance rewards, and equity stock purchase plan. Our salary range for this position is $16.00 to $28.27 per hour, based on local labor markets, education, work experience, certifications, etc.



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