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Service Crew Member
2 months ago
Overview:
At Dairy Queen, we are dedicated to crafting enjoyable experiences for our guests. We are seeking a vibrant and enthusiastic Crew Member/Chill Staff who embodies a passion for the Dairy Queen brand and excels in delivering outstanding customer service. If you thrive in a lively, fast-paced setting while ensuring exceptional service, we invite you to consider this opportunity.
Key Responsibilities:
- Efficiently communicate with team members to guarantee accurate order fulfillment for customers.
- Prepare treat offerings in accordance with health and safety regulations, ensuring speed and precision.
- Maintain a friendly demeanor and be attentive to customer needs.
- Safely operate and care for restaurant equipment, including chill apparatus, while adhering to all health and safety protocols.
- Collaborate as a team member to uphold consistent quality, service, cleanliness, and value for every customer.
- Keep workspaces tidy, organized, and stocked with necessary supplies. Transport various items as needed.
- Manage product rotation and ensure freshness.
- Complete designated preparation tasks for the chill area setup.
- Oversee the food production process to maintain quality standards.
- Thoroughly clean the chill area at the end of each shift as directed by management.
- Perform cleaning duties, including washing surfaces, managing waste, and maintaining cleanliness in dining and service areas.
- Occasionally assist outside the building for maintenance and cleaning tasks.
- Promptly report any issues or significant concerns to the immediate supervisor.
- Carry out additional duties as assigned by management or shift leaders.
Qualifications:
- Ability to lift and move items weighing up to 50 pounds multiple times during a shift.
- Capability to work efficiently under pressure in a high-volume environment, responding quickly to demands.
- Willingness to navigate various temperature zones while handling food and beverages.
- Capacity to stand for extended periods and interact with customers and colleagues consistently.
- Experience in managing cleanup after various situations.
- Proficiency in reading order monitors and recalling product details.
- Adherence to established food handling procedures and local health regulations.
- Exhibit good manners, maintain personal hygiene, and demonstrate a positive attitude.
Dairy Queen franchisees, employees, and crew members have been committed to creating memorable experiences for all who engage with DQ for over 75 years. Our unique offerings hold a cherished place in the hearts of fans worldwide, making our guests our top priority. We continually seek innovative ways to surprise and delight our customers, which fuels our passion and distinguishes DQ restaurants in the quick-service industry.