Healthcare Access Coordinator

1 week ago

Meriden, Connecticut, United States Community Health Center, Inc Full time

Job Summary:

The Access to Care Coordinator is a vital member of our team at Community Health Center, Inc. This role is responsible for welcoming, screening, and assisting initial patients into our Community Health Center, focusing on insurance eligibility and community resource needs.

Key Responsibilities:

  • Participate in the ATC phone queue to assist in scheduling all patients new to CHC.
  • Offer outreach in different locations and settings throughout the community, conducting education on healthcare access and providing information about our services.
  • Collaborate with site directors and office managers to develop new strategies for the recruitment of new patients.
  • Assist clients in establishing a primary medical and dental home, register, and provide an orientation to the practice.
  • Screen patients for eligibility of public assistance programs, including Medicaid, Medicare, AHCT/QHP plans, and other community resource programs.
  • Ensure follow-up and final determination is completed for all applications.
  • Collaborate with staff to provide total and complete care to our patients.
  • Participate in ongoing trainings and education to ensure compliance with state policies and regulations.
  • Full-Time, including some weekend and evening hours as needed. Travel to other CHC sites is required on a regular basis.
  • Attend Integrated Care Meetings at their assigned site(s) and conduct follow-up as needed.

Requirements:

  • Minimum one year experience in the Human Service field required.
  • Associates degree required. Commensurate work experience may be substituted for education.
  • Excellent communication and interviewing skills.
  • Excellent customer service skills.
  • Basic computer expertise, including data entry and word processing.
  • Understanding of policy and regulations regarding public assistance programs.
  • Effective math skills and attention to detail required.
  • Current driver's license with a clean driving record at time of hire and throughout employment.
  • Ability to travel to community events and CHC sites outside of the home location.
  • Written and oral bilingual fluency in the language spoken by our patient population required.

Work Environment:

Combination of sustained periods of sitting at a keyboard, walking, and stair climbing. Minimal lifting and carrying activities. Work is both office-based and community-based.

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