Museum Support Associate

4 weeks ago


Alton, United States LADGOV CORPORATION Full time
Job Overview

Ladgov Corporation is seeking a highly motivated Museum Support Associate to join our team in supporting the Department of Army component in East Alton, IL 62024, and West Alton, Missouri.

Key Responsibilities
  • Provide exceptional customer service by answering telephone calls and responding to radio transmissions, while maintaining a visible presence at the front doors of the museum.
  • Sell annual passes and other U.S. Corps of Engineers issued passes, as well as items from the Gift Shop using a provided cash register during museum hours.
  • Maintain a clean and organized working environment, including posting information about rules and regulations, special events, and interpretive programs within the museum.
  • Record complaints and criticisms from visitors, and be available to assist guests with audio-visual equipment in the Exhibit Hall, Discovery Theater, and Multi-Purpose Room.
  • Prepare records of tour visitation on the proper form for park rangers to collect at the end of each month.
Requirements
  • High school diploma or equivalent.
  • Excellent customer service and communication skills.
  • A friendly and approachable demeanor to welcome and engage visitors effectively.
  • Attention to detail for maintaining a clean and organized environment.
  • Flexibility to work on weekends, holidays, and during special events as needed.
Work Schedule

The successful candidate will work four days a week in two different locations:

  • National Great Rivers Museum in East Alton, Illinois 62024: Sunday - Saturday, 8:30 a.m. - 5:00 p.m.
  • Riverlands Migratory Bird Sanctuary Orientation Center in West Alton, Missouri: Tuesday - Sunday, 7:45 a.m. - 4:15 p.m.
Estimated Salary

$35,000 - $45,000 per year, depending on experience.


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