Public Safety Dispatcher

2 months ago


Clinton, Iowa, United States Sampson County Full time
Job Summary

Sampson County is seeking a highly skilled and experienced 911 Telecommunicator to join our team. As a Public Safety Dispatcher, you will be responsible for answering emergency and administrative phone lines, dispatching law enforcement, fire, and EMS to emergency and non-emergency situations.

Key Responsibilities
  • Answer 911 emergency phone and administrative phone lines
  • Dispatch law enforcement, fire, and EMS to emergency and non-emergency situations
  • Work under pressure and multitask in a fast-paced environment
  • Provide excellent customer service and communication skills
Requirements
  • High school graduation and related communications, dispatching, or reception work experience
  • Ability to work a rotating 12-hour shift
  • Certification in emergency medical, emergency fire, and emergency police dispatch
  • Good computer skills and ability to multitask
Preferred Qualifications
  • Prior 911 dispatch experience and certifications
  • Ability to work in a team environment
  • Strong communication and problem-solving skills
Physical Requirements
  • Ability to physically perform basic life operational functions
  • Ability to perform light work exerting up to 20 pounds of force occasionally and 10 pounds of force frequently


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