Spa Membership Sales and Customer Service Associate
4 days ago
Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.
We are seeking a Spa Membership Sales/ Customer Service Associate to join our team in Brookfield. As a critical link in ensuring our customers' experience is outstanding, you will be responsible for meeting membership sales goals, providing excellent customer service, and building relationships that last.
Responsibilities:
- Meet membership sales targets
- Develop detailed knowledge of our menu of services
- Provide exceptional customer service to members and guests
- Work flexible hours to meet the needs of our clients
- Effectively communicate sales, promotions, and service options
- Uphold spa cleanliness standards
- Bring a positive and energetic attitude to work
- Perform various other duties as assigned
What's in it for you?
- Competitive compensation package
- Opportunities for career advancement
- Ongoing training and development
- Flexible scheduling to accommodate your lifestyle
- Positive and professional work environment
- Employee discounts on products and services
Qualifications:
- High school diploma or equivalent required
- Must be 18 years old or older
- Exceptional organizational and attention to detail skills
- Strong team player with ability to work independently
- Retail or restaurant experience a plus
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