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Logistics Operations Leader
2 months ago
COMPANY MISSION: To embody our four core principles of Developing Leaders; Consistent Branding; Listening to Exceed Expectations; and Fostering a Vibrant Team Culture. Our commitment is to ensure a seamless moving or hauling experience, consistently delivering our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).
COMPANY VISION: To become the premier and most sought-after employer of a collegiate workforce, serving as a Launchpad for entrepreneurship, and reviving the American Dream for college students and their families.
Core Values:
Developing Leaders, Listening to Exceed Expectations, Consistent Branding, Fostering a Vibrant Team Culture.
Job Summary
- We are in search of a motivated individual who prioritizes client satisfaction and ongoing success. College Hunks Franchising is eager to find a dynamic candidate to take on the role of Operations Manager. The perfect fit will exemplify College Hunks Core Values and provide exceptional customer service while nurturing a robust company culture.
- Achieve 100% client satisfaction and loyalty.
- Engage with clients in a courteous and professional manner, ensuring a memorable experience that encourages repeat business.
- Oversee business operations with a focus on safety and vehicle management.
- Communicate value effectively, ensuring clients understand the benefits they receive for the price paid.
- Manage profit and loss statements and annual budgets.
- Implement a systematic approach to hiring and training.
- Conduct client assessments for Moving and Junk Removal services as required.
- Coordinate staff schedules efficiently.
- Enhance team member awareness of the company mission and vision, measured by achieving team goals.
- Oversee franchise operations to meet revenue and profitability objectives.
- Collaborate closely with Franchise Partners to develop and refine new systems and processes.
- Occasionally participate in junk removal and moving services while supervising a team of truck members. Physical strength and fitness are essential.
- Lead employee training in areas such as sales, logistics, operations, marketing, customer service, profitability, and safety.
- Attend ongoing learning and training sessions.
- Generate and analyze operational reports to inform decision-making.
- Implement monthly marketing strategies.
- Motivate and manage daily operations of moving and junk hauling services.
Required Education & Experience:
- Bachelor's Degree in Business Management preferred or equivalent relevant experience.
- A minimum of 3 years' experience in managing a service-oriented operation is preferred.
- Experience in Sales, Marketing, and Operations/Systems Management.
- Confident and proactive communicator, capable of maintaining positive relationships with clients and team members.
- Highly reliable, punctual, and detail-oriented.
- Safety and liability conscious.
- Excellent multitasking abilities.
- Strong written, verbal, and presentation communication skills.
- Exceptional interpersonal skills with the ability to work effectively with individuals at all levels.
- Experience in construction and familiarity with basic power tools is preferred.
- Ability to thrive in a fast-paced and expanding industry.
- 3 years' experience managing operations in a junk removal or moving company.
Benefits/Perks
- Collaborative team environment.
- If you seek to be part of a growing organization that emphasizes personal development, offers a flexible work schedule, a comfortable work atmosphere, and opportunities for rapid advancement, we encourage you to consider this role.
Compensation: $15.00 per hour
Employment Opportunities With College HUNKS
As featured on various prominent media platforms, College Hunks Hauling Junk and Moving is recognized as the largest and fastest-growing franchise in the junk removal and moving sector. With numerous franchise locations nationwide, College Hunks Hauling Junk & Moving is celebrated for its unique and enjoyable company culture, making it an ideal environment for professional growth.