Sales Associate
3 weeks ago
Position Overview
The Sales Associate is a key member of our team, responsible for delivering exceptional customer experiences and driving sales growth in our chic boutique. As a Sales Associate, you will be the face of our brand, providing personalized service and product knowledge to our discerning customers.
Key Responsibilities
- Drive for Results
- Meet or exceed sales goals by utilizing effective sales techniques and communicating product knowledge to customers.
- Maintain knowledge of current sales and promotions, and ensure pricing and visual standards are met.
- Ensure merchandise handling, presentation, and loss prevention standards are maintained.
- Participate in visual directives, including monthly store sets and zone maintenance.
- Customer Experience
- Model and promote the Most Amazing Personal Service (MAPS) principles and standards, providing a cohesive omni-channel experience.
- Ensure prompt resolution of customer concerns and provide a fast and efficient register experience.
- Reinforce buying decisions at the checkout and achieve add-on goals, including gift card sales.
- Sign up clients for our reward program and build a solid customer following through clienteling and wardrobing.
- Maintain consistent client communication through the utilization of customer books.
- Operational Excellence
- Support replenishment activities to keep the store full and abundant.
- Assist with locate fulfillment and visual directives, including floor sets, window changes, and visual presentations.
- Assist with boutique cleanliness and organization.
- Teamwork and Growth
- Promote an inclusive, collaborative approach to problem-solving.
- Seek personal developmental opportunities and solicit feedback.
Qualifications
- High School diploma or equivalent.
- Retail or sales experience preferred.
- Must be 18 years of age or older.
- Excellent communication and customer service skills.
- Able to learn or adapt to technology provided by the company.
- Strong organizational skills and ability to multi-task in a fast-paced environment.
- Able to communicate with customers, associates, and management.
Physical Requirements
- Constant walking/standing (67-100% of 8-hour shift).
- Occasional lifting up to 50 lbs. (1-33% of 8-hour shift).
- Frequent climbing (34-66% of 8-hour shift).
Chico's FAS is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a workplace that is inclusive and respectful of all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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