IT Support Specialist
6 hours ago
Kyra Solutions is a leading provider of transportation technology and regulatory solutions in government. Founded in 1997, our commitment to providing high-quality services has driven consistent double-digit growth for over a decade.
Job SummaryWe are seeking an IT Support Specialist to join our team. This role will be responsible for providing technical support to our clients, troubleshooting issues, and implementing LAN/WAN maintenance procedures.
Responsibilities- Provide technical support to clients via phone, email, or in-person
- Troubleshoot hardware and software issues
- Configure and maintain data networks and servers
- Implement LAN/WAN maintenance procedures
- Install and load new workstations
- Perform hardware and software upgrades
- Create reports on help desk calls and responses
- Bachelor's degree in Computer Science or related field
- 1+ year of experience in computer operations center or helpdesk activities facility
- A+ or Network + certification
- Excellent communication and problem-solving skills
We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, as well as opportunities for professional growth and development. Our company culture values diversity, inclusion, and teamwork, making us a great place to work.
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