IT Support Specialist

6 hours ago


Fort Myers, Florida, United States Kyra Solutions Full time
Overview

Kyra Solutions is a leading provider of transportation technology and regulatory solutions in government. Founded in 1997, our commitment to providing high-quality services has driven consistent double-digit growth for over a decade.

Job Summary

We are seeking an IT Support Specialist to join our team. This role will be responsible for providing technical support to our clients, troubleshooting issues, and implementing LAN/WAN maintenance procedures.

Responsibilities
  • Provide technical support to clients via phone, email, or in-person
  • Troubleshoot hardware and software issues
  • Configure and maintain data networks and servers
  • Implement LAN/WAN maintenance procedures
  • Install and load new workstations
  • Perform hardware and software upgrades
  • Create reports on help desk calls and responses
Requirements
  • Bachelor's degree in Computer Science or related field
  • 1+ year of experience in computer operations center or helpdesk activities facility
  • A+ or Network + certification
  • Excellent communication and problem-solving skills
Why Kyra?

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, as well as opportunities for professional growth and development. Our company culture values diversity, inclusion, and teamwork, making us a great place to work.



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