Emergency Response Coordinator

4 days ago


Grand Rapids, Michigan, United States Global Medical Response Inc Full time
Job Summary:

Global Medical Response Inc is seeking a skilled Ambulance Dispatcher to join our team. As an Ambulance Dispatcher, you will be responsible for responding to emergency and non-emergency calls for ambulance and transportation services. This role requires excellent communication and organizational skills to ensure quality support and care to our customers.

Key Responsibilities:

• Monitor and respond to calls and emails using established call handling protocols
• Use communication and information management systems to deliver excellent customer support
• Schedule, assign, review, and route transportation requests
• Clearly document communications and identify issues as necessary
• Collaborate with allied health and public safety personnel

Requirements:

• High school diploma or equivalent (GED)
• Some work experience in dispatch or routing calls in customer service

About Us:

Global Medical Response Inc is a leading provider of emergency and patient relocation services. Our team is dedicated to delivering compassionate and quality medical care to our customers. We offer a comprehensive benefit package and a supportive work environment. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

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