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Customer Relations Specialist

3 weeks ago

Castle Rock, Colorado, United States Ben Davis - State Farm Agent Full time
Job Overview

We are a top agency in Colorado and the country, seeking a Customer Relations Representative to join our team. As a key member, you will be responsible for providing exceptional customer service, resolving everyday issues, and building strong relationships with our clients.

Compensation

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. In addition to a competitive salary, we offer unlimited vacation, 4-day work weeks, monthly team activities, and an end of year bonus.

Key Responsibilities
  • Provide exceptional customer service, ensuring a positive experience for our clients
  • Resolve everyday issues, using creative problem-solving skills and a thick skin
  • Develop strong relationships with clients, listening to their needs and concerns without judgment
Required Skills and Qualifications
  • Problem-solving: ability to think creatively and find solutions to everyday issues
  • Thick skin: ability to handle tough conversations and move forward quickly
  • Patience: ability to listen to clients' problems without judgment
  • Multitasking: ability to handle multiple tasks simultaneously
Benefits
  • Unlimited vacation
  • 4-day work weeks
  • Monthly team activities (white water rafting, skiing, sports tickets, golfing, etc.)
  • End of year bonus