Healthcare Administrative Assistant

2 weeks ago


Lombard, Illinois, United States PRIMARY CARE SERVICES SC Full time

We are seeking a highly skilled and organized Healthcare Administrative Assistant to join our team at Primary Care Services SC.

About the Role

This is a full-time position with an estimated salary of $45,000 - $55,000 per annum, depending on experience. The successful candidate will be responsible for providing exceptional administrative support to our healthcare professionals, ensuring seamless patient care and efficient clinic operations.

Key Responsibilities
  • Greet and welcome patients, answering non-medical questions and providing general information about the facility.
  • Instruct patients on completion of required paperwork and waiting times.
  • Verify demographic and health plan information, accurately entering it into EMR/EPIC software.
  • Schedule patient appointments and convey schedule changes to relevant staff.
  • Collect payments, balance daily cash and collections, and ensure secure storage of change drawers and cash.
  • Provide excellent customer service, resolving complaints and understanding customer service principles.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • Basic knowledge of medical terminology, preferably with one year of experience in a customer service setting.
  • Strong communication and interpersonal skills, with the ability to type a minimum of 40 wpm.
  • Bi-lingual (English/Spanish) is preferred.
About Us

Primary Care Services SC prioritizes your healthcare journey by ensuring easy access to timely information, care, and essential tools available 24/7. We believe that you, as the patient, are at the core of your healthcare experience. Our focus remains steadfast on delivering exceptional primary care services, expert medical attention, and personalized care, all within a relaxed environment staffed by friendly, professional individuals.

Why Join Us?

As a valued member of our team, you will have the opportunity to work alongside board-certified Providers, delivering comprehensive healthcare services that address all aspects of your well-being. We offer a supportive and dynamic work environment, where your skills and expertise will be utilized to their fullest potential.


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