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Traffic Support Event Manager

1 month ago

Phoenix, Arizona, United States AEG Full time
Event Support Manager

We are seeking a highly motivated and experienced Event Support Manager to join our team at Player 15 Group. As a key member of our events team, you will be responsible for coordinating event parking and traffic logistics, leading and developing part-time team members, and providing input on department goals and budget allocation.

Key Responsibilities:
  • Work with our People & Culture team to hire, onboard, and develop part-time team members
  • Schedule team members and manage payroll
  • Serve as the primary point of contact for scheduled events
  • Manage inventory using garage/lot software
Requirements:
  • Proven ability to deliver outstanding guest service, with a focus on anticipating guest needs, resolving issues efficiently, and enhancing overall guest experience
  • Strong verbal and written communication skills, paired with the ability to build rapport with guests, team members, and vendors, ensuring a positive and cohesive experience
  • Ability to quickly assess situations and adapt to changing circumstances, ensuring that any guest or team member-related issues are resolved swiftly
What We Offer:
  • A wide range of full-time benefit options, including medical, dental, and vision coverages, life and disability options, vacation, sick, and holiday leave programs
  • Perks, such as discounts at Fanatics Team Shop and tickets available for Phoenix Suns and Phoenix Mercury games

Player 15 Group is committed to employing a diverse workforce and is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.