Nurse Triage Specialist

4 days ago


Birmingham, Alabama, United States Sequence Health Full time
Job Title: Triage Nurse

At Sequence Health, we're committed to delivering exceptional patient conversion solutions to healthcare organizations. Our core values revolve around continuously enhancing the patient healthcare experience.

We're seeking a skilled Registered Nurse to provide nursing and administrative support to a diverse range of practices across the country. This role requires strong computer skills and excellent phone etiquette to effectively communicate with providers, patients, and administrators.

Key Responsibilities:

  • Receive and respond to inbound calls from patients, as well as place outbound calls to patients as needed.
  • Provide clinical assessment based on established protocols and triage patients via phone or patient portal.
  • Respond to patients' messages in the patient portal, create orders, and route them to the appropriate parties.
  • Offer administrative support for patients' and providers' needs related to FMLA, ADA, and LTD/STD.
  • Communicate with healthcare providers through approved methods as necessary.
  • Perform other duties necessary to drive our values, fulfill our mission, and adhere to our company values.

Requirements:

  • Registered Nurse with an active, unencumbered e-NCL license.
  • Minimum of 3 years' experience in adult nursing.
  • Oncology nursing experience is preferred.
  • Able to work remotely from a private, HIPAA-compliant workspace.
  • Ability to house company equipment necessary for the job.
  • Broadband internet access with a minimum download speed of 24 Mbps and upload speed of 4 Mbps.
  • Immigration or work visa sponsorship will not be provided.

Physical Demands:

  • Ability to hear within the normal range and wear a headset/earpiece.
  • Good visual acuity to read computer screens, scripts, forms, etc.
  • May sit for 100% of the time when taking calls.


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