Nurse Triage Specialist
1 week ago
At Sequence Health, we're committed to delivering exceptional patient conversion solutions to healthcare organizations. Our core values revolve around continuously enhancing the patient healthcare experience.
We're seeking a skilled Registered Nurse to provide nursing and administrative support to a diverse range of practices across the country. This role requires strong computer skills and excellent phone etiquette to effectively communicate with providers, patients, and administrators.
Key Responsibilities:
- Receive and respond to inbound calls from patients, as well as place outbound calls to patients as needed.
- Provide clinical assessment based on established protocols and triage patients via phone or patient portal.
- Respond to patients' messages in the patient portal, create orders, and route them to the appropriate parties.
- Offer administrative support for patients' and providers' needs related to FMLA, ADA, and LTD/STD.
- Communicate with healthcare providers through approved methods as necessary.
- Perform other duties necessary to drive our values, fulfill our mission, and adhere to our company values.
Requirements:
- Registered Nurse with Unencumbered e-NCL Licensure.
- Minimum of 3 years' experience in Adult Nursing.
- Oncology nursing experience is preferred.
- Able to work remotely from a private HIPAA-compliant workspace.
- Able to house company equipment needed to perform the job.
- Broadband Internet Access.
- Immigration or work visa sponsorship will not be provided.
Physical Demands:
- Ability to hear in normal range and wear a headset/earpiece.
- Good visual acuity to read computer screens, scripts, forms, etc.
- May sit 100% of the time when taking calls.
- Internet download speed must be at least 24 mbps and upload speed at least 4 mbps.
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Birmingham, Alabama, United States Sequence Health Full time{"h1": "Job Title: Triage Nurse", "h2": "Job Summary", "p": "We are seeking a skilled Registered Nurse to provide nursing and administrative support to a range of practices across the country. The ideal candidate will have strong computer skills, excellent phone skills, and the ability to work independently in a remote setting.", "ul": [{"li": "Provide...
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