Nurse Triage Specialist

1 week ago


Birmingham, Alabama, United States Sequence Health Full time
Job Title: Triage Nurse

At Sequence Health, we're committed to delivering exceptional patient conversion solutions to healthcare organizations. Our core values revolve around continuously enhancing the patient healthcare experience.

We're seeking a skilled Registered Nurse to provide nursing and administrative support to a diverse range of practices across the country. This role requires strong computer skills and excellent phone etiquette to effectively communicate with providers, patients, and administrators.

Key Responsibilities:

  • Receive and respond to inbound calls from patients, as well as place outbound calls to patients as needed.
  • Provide clinical assessment based on established protocols and triage patients via phone or patient portal.
  • Respond to patients' messages in the patient portal, create orders, and route them to the appropriate parties.
  • Offer administrative support for patients' and providers' needs related to FMLA, ADA, and LTD/STD.
  • Communicate with healthcare providers through approved methods as necessary.
  • Perform other duties necessary to drive our values, fulfill our mission, and adhere to our company values.

Requirements:

  • Registered Nurse with Unencumbered e-NCL Licensure.
  • Minimum of 3 years' experience in Adult Nursing.
  • Oncology nursing experience is preferred.
  • Able to work remotely from a private HIPAA-compliant workspace.
  • Able to house company equipment needed to perform the job.
  • Broadband Internet Access.
  • Immigration or work visa sponsorship will not be provided.

Physical Demands:

  • Ability to hear in normal range and wear a headset/earpiece.
  • Good visual acuity to read computer screens, scripts, forms, etc.
  • May sit 100% of the time when taking calls.
  • Internet download speed must be at least 24 mbps and upload speed at least 4 mbps.


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