IT Support Specialist

4 days ago


Albuquerque, New Mexico, United States University of New Mexico Full time
Job Description
We are seeking a highly motivated and detail-oriented Technical Assistant to join our team at the University of New Mexico. As a Technical Specialist, you will play a vital role in providing top-notch technical support to students, faculty, and staff. Your primary responsibilities will include configuring, managing, and repairing computers, printers, smartphones, and other devices used by the university community.

About the Role
This is a fantastic opportunity for individuals who are passionate about information technology and want to develop their skills in a dynamic environment. You will work closely with our IT team to resolve technical issues, provide training, and maintain equipment inventory. If you are a team player with excellent communication skills and a strong analytical mind, we encourage you to apply.

Key Responsibilities
• Configures, manages, and repairs computer hardware and software
• Provides front-line technical support to students, faculty, and staff
• Assists in maintaining inventory of equipment and supplies
• Develops and delivers structured one-on-one and group training on the use of technology

Requirements
To be successful in this role, you will need:
• Enrolled in a degree-seeking program at UNM
• Excellent communication and customer service skills
• Strong analytical skills to help staff resolve technical problems
• Ability to work effectively in a fast-paced environment

Estimated Salary: $18.00 per hour.

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