Guest Services Representative

3 weeks ago


Germantown, Maryland, United States Trinity Health Full time
Job Title: Guest Services Representative

We are seeking a Guest Services Representative to join our team at Holy Cross Health. As a Guest Services Representative, you will be the first point of contact for patients, visitors, and staff, providing a warm and welcoming experience.

Key Responsibilities:
  • Provide exceptional customer service to patients, visitors, and staff
  • Assist with patient registration, check-in, and check-out processes
  • Answer phone calls and respond to patient inquiries
  • Provide directions and information to patients and visitors
  • Assist with special requests and concerns
Requirements:
  • High School diploma or equivalent required
  • One year of experience in a healthcare setting preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of Microsoft Office applications
What We Offer:
  • Competitive salary
  • Benefits package including medical, dental, and vision insurance
  • Flexible scheduling
  • Opportunities for career growth and development

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.



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