Veterinary Clinic Representative

4 weeks ago


West Branch, Iowa, United States Heartland Veterinary Partners LLC Full time
Job Title: Client Service Representative

At Heartland Veterinary Partners LLC, we are seeking a highly skilled and compassionate Client Service Representative to join our team. As a key member of our practice, you will be responsible for providing exceptional client experiences, ensuring seamless administrative tasks, and maintaining a warm and welcoming atmosphere for our feline patients and their owners.

Key Responsibilities:

  • Lead practice opening and closing procedures, ensuring a smooth and efficient workflow.
  • Ensure all public areas are clean and presentable, maintaining a high standard of cleanliness and organization.
  • Process cash, checks, and credit card payments, maintaining accurate records and ensuring timely transactions.
  • Schedule appointments, manage client/patient files, and prepare client correspondence.
  • Provide exceptional client service, addressing concerns and ensuring every experience ends in satisfaction.

Requirements:

  • High school diploma or equivalent.
  • Previous veterinary experience preferred.
  • Ability to work on weekends as required.

Benefits:

  • Paid time off.
  • Health, dental, and vision insurance.
  • Retirement benefits or accounts.
  • Bonus incentive.
  • Flexible work schedules.
  • Career and professional development.
  • Employee Assistance Program.
  • Employee Referral Program.

Pay Range: USD $15.00 - USD $17.00 /Hr.



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